Last Updated: January 16, 2026
1. Agreement to Terms
By accessing or using the website wpaichatbot.com (the “Website”) or any services provided by Limb AI Chatbot (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not access or use our Website or services.
These Terms constitute a legally binding agreement between you and Limb AI Chatbot. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on the Website. Your continued use of the Website or services after any such modifications constitutes your acceptance of the modified Terms.
2. Description of Services
Limb AI Chatbot provides AI-powered chatbot services for WordPress websites. Our services include:
- AI chatbot functionality using various third-party AI providers (including but not limited to OpenAI, Google Gemini, Anthropic Claude, DeepSeek, and other major AI service providers)
- Chatbot customization and configuration tools
- Knowledge base training and management
- Integration with WordPress websites
- Live agent handoff capabilities (where applicable)
- AI-powered actions and automation features
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using our services, you represent and warrant that:
- You are of legal age to form a binding contract
- You have the authority to enter into these Terms
- Your use of our services will not violate any applicable law or regulation
- All information you provide is accurate and current
4. User Accounts and Registration
4.1 Account Creation
Some features of our services may require you to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.
5. Acceptable Use
5.1 Permitted Use
You may use our services only for lawful purposes and in accordance with these Terms. You agree to use our services in a manner that:
- Complies with all applicable laws and regulations
- Does not infringe upon the rights of others
- Does not interfere with or disrupt our services or servers
- Does not attempt to gain unauthorized access to our systems
5.2 Prohibited Activities
You agree NOT to:
- Use our services for any illegal, fraudulent, or harmful purpose
- Transmit any malicious code, viruses, or harmful data
- Attempt to reverse engineer, decompile, or disassemble our services
- Use automated systems (bots, scrapers) to access our services without permission
- Impersonate any person or entity or misrepresent your affiliation
- Collect or harvest information about other users
- Use our services to send spam, unsolicited messages, or harassing content
- Violate any intellectual property rights
- Use our services in a way that could damage, disable, or impair our services
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content, features, and functionality of our Website and services, including but not limited to text, graphics, logos, software, and code, are owned by Limb AI Chatbot or our licensors and are protected by copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of any content you submit, post, or transmit through our services. By using our services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our services.
6.3 Third-Party AI Providers
Our services utilize third-party AI providers. The intellectual property rights of AI-generated content may be subject to the terms and conditions of those third-party providers.
7. Third-Party Services and AI Providers
7.1 AI Provider Integration
Our chatbot services rely on third-party AI providers (including OpenAI, Google Gemini, Anthropic Claude, DeepSeek, and others) to process conversations and generate responses. By using our services, you acknowledge that:
- Your conversations will be transmitted to and processed by these third-party providers
- These providers have their own terms of service and privacy policies
- We are not responsible for the actions, policies, or practices of these third-party providers
- AI-generated responses may contain errors, inaccuracies, or inappropriate content
7.2 Third-Party Service Providers
Our services rely on various third-party service providers:
- Hosting: Cloudways provides hosting services for our website and services
- Payment Processing: Stripe and PayPal process payments through the SureCart WordPress plugin
- Analytics: We may use Google Analytics and similar services to analyze website usage
These third-party providers have their own terms of service and privacy policies. We are not responsible for the actions, policies, or practices of these third-party providers.
7.3 Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. Your interactions with third-party websites are solely between you and the third party.
8. Payment Terms
8.1 Pricing
Our services may be offered on a free or paid basis. Paid services are subject to the pricing terms displayed on our Website at the time of purchase. We reserve the right to change our pricing at any time, with notice to existing subscribers.
8.2 Payment Processing
Payments are processed through third-party payment processors, including Stripe and PayPal, via the SureCart WordPress plugin. You agree to provide accurate payment information and authorize us to charge your payment method for all fees associated with your use of paid services. Payment processing is subject to the terms and conditions of Stripe, PayPal, and SureCart.
8.3 Refunds
We offer a 14-day money-back guarantee for all purchases. If you are not satisfied with our services, you may request a full refund within 14 days of your purchase date. Refund requests must be submitted to support@wpaichatbot.com. After the 14-day period, all sales are final, and refunds are provided at our sole discretion.
8.4 Subscription Terms
We offer the following payment options:
- Yearly Subscription: Annual subscription that renews automatically unless cancelled. You are responsible for cancelling your subscription before the renewal date. We may change subscription fees with advance notice. Failure to pay may result in suspension or termination of services.
- Lifetime License: One-time payment for lifetime access to premium features and updates. Lifetime licenses include yearly support for premium users.
All subscriptions and licenses are subject to the terms displayed at the time of purchase.
9. Service Availability and Modifications
9.1 Service Availability
We strive to provide reliable services but do not guarantee that our services will be available at all times or free from errors, interruptions, or defects. We reserve the right to:
- Modify, suspend, or discontinue any part of our services at any time
- Perform maintenance that may temporarily interrupt services
- Limit access to services for any reason
9.2 Service Guarantees
We provide the following guarantees:
- Refund Guarantee: 14-day money-back guarantee for all purchases (see Section 8.3)
- Premium Support: Yearly support is included for premium users with active subscriptions or lifetime licenses
We do not provide service level guarantees, uptime commitments, or performance warranties beyond the refund guarantee and premium support mentioned above.
10. Disclaimers
10.1 AI-Generated Content
Our chatbot uses artificial intelligence to generate responses. You acknowledge and agree that:
- AI-generated content may contain errors, inaccuracies, or inappropriate material
- AI responses should not be relied upon as professional, legal, medical, or financial advice
- We are not responsible for the accuracy, completeness, or reliability of AI-generated content
- You use AI-generated content at your own risk
10.2 General Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIMB AI CHATBOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use our services
- Any errors or omissions in our services
- Any unauthorized access to or use of our servers or your data
- Any interruption or cessation of our services
- Any bugs, viruses, or other harmful code transmitted through our services
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
12. Indemnification
You agree to indemnify, defend, and hold harmless Limb AI Chatbot, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable law or regulation
13. Termination
13.1 Termination by You
You may stop using our services at any time. If you have a paid subscription, you may cancel it according to the cancellation terms provided at the time of purchase.
13.2 Termination by Us
We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Non-payment of fees
- Extended periods of inactivity
- At our sole discretion
13.3 Effect of Termination
Upon termination:
- Your right to use our services will immediately cease
- We may delete your account and associated data
- All provisions of these Terms that by their nature should survive termination shall survive
14. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Armenia, without regard to its conflict of law provisions.
15.2 Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through:
- Good Faith Negotiation: The parties agree to attempt to resolve disputes through good faith negotiation.
- Mediation: If negotiation fails, disputes shall be submitted to mediation in Yerevan, Armenia.
- Arbitration or Litigation: If mediation fails, disputes may be resolved through binding arbitration or litigation in the courts of Yerevan, Armenia, as applicable.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Limb AI Chatbot regarding your use of our services and supersede all prior agreements and understandings.
18. Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
19. Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms or our rights and obligations hereunder at any time without notice.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Limb AI Chatbot
27 Amiryan St, Yerevan, 0002, Armenia
Email: support@wpaichatbot.com
Phone: +374 96 021 722
Website: https://wpaichatbot.com
21. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting the updated Terms on our Website
- Updating the “Last Updated” date
- Sending email notifications to registered users (where applicable)
Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
These Terms and Conditions are effective as of the date listed above. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.