Notifications

In the WordPress admin, open SettingsEmails to manage notifications for Limb Chatbot events.

Every supported event appears in the list. Currently those events are:

  • New Chat Started
  • New Contact Captured
  • New Form Entry Submitted — triggered when a form entry is submitted

For each event you choose who receives the notification: assign specific WordPress roles, add individual email addresses, or combine both. You can also turn that event’s notifications off entirely.

Today the only delivery channel is email. Other channels may ship in a future release if customer demand is strong enough.

Each event lets you edit the outgoing notification’s Subject and Body. Both fields support placeholder variables that are filled in automatically when the email is sent.

Supported variables (enter them exactly as shown):

  • {{visitor_ip}}
  • {{chat_id}}
  • {{timestamp}}
  • {{site_name}}
  • {{chat_summary}}