Understanding Free vs PRO
Free covers a full AI chatbot: knowledge sources, appearance (except custom logo and avatar), conversational forms, powerful widgets that behave as a full engagement system alongside the assistant, and any supported AI provider or model. PRO adds Live Agent handoff, WooCommerce integration, white-label assets, stronger forms (extra fields, webhooks, multiple destinations), premium widgets, and Gutenberg embed blocks.
Quick Comparison
When to Upgrade
Choose PRO if you need any of these—the table above covers the differences in full.
- Live Agent — native inbox (PWA, mobile), notifications, macros, AI suggestions, agent transfer; handoff from chat
- WooCommerce — AI shopping agent: product discovery, order management, refunds management, shopping cart management
- White labeling — custom logos (header widget, avatar, launcher); SVG or image upload
- Richer forms — attachments, date field, custom webhook, several destinations at once
- Premium widgets — Woo recommended/abandoned cart, featured content, banner (placements: Widgets)
- Gutenberg blocks — Input + Prompt, Prompt & Expanded Chatbot Blocks
- WordPress knowledge — ACF, JetEngine, post meta on your WordPress content
Early Adopter Vouchers
Limited-time voucher tiers for the PRO upgrade (check the pricing page or ask in chat for current availability):
- 35% off — first 200 adopters
- 25% off — next 300 adopters
- 20% off — following 500 adopters (1,000 total)
Claim a voucher during the promotion, then apply the code at PRO checkout. Your discount stays on renewals for annual plans; lifetime is a single discounted payment.