Understanding Free vs PRO

Free covers a full AI chatbot: knowledge sources, appearance (except custom logo and avatar), conversational forms, powerful widgets that behave as a full engagement system alongside the assistant, and any supported AI provider or model. PRO adds Live Agent handoff, WooCommerce integration, white-label assets, stronger forms (extra fields, webhooks, multiple destinations), premium widgets, and Gutenberg embed blocks.

Quick Comparison

Feature Free PRO
Knowledge Base
WordPress content: Posts, Pages, and custom post types you include
• URL, File, Sitemap
• Q/A, Manual
Main fields. Auto-update.
All Free sources.
WordPress content (PRO): also collects ACF fields, JetEngine fields, and native post meta for those same Posts, Pages, and custom post types.
AI Providers & Models
OpenAI · Google Gemini · Claude (Anthropic) · DeepSeek · Grok (xAI) · OpenRouter
OpenAI · Google Gemini · Claude (Anthropic) · DeepSeek · Grok (xAI) · OpenRouter
Style Customization
Brand color, theme, appearing animations, various default icons for AI avatar and launcher
Custom logo upload for Chatbot header widget, AI avatar, and chatbot launcher
Supports SVG code and image upload
Live Agent
Powerful native inbox for live agents. PWA, optimized for mobile.
• Instant notifications
• Macros
• AI suggestions
• Agent transfer
Conversational Form
Fields: Text, Email, Phone, Textarea, Radio, Checkbox, Dropdown, Choices, Number
Destinations: Local storage, Email, Slack
Single destination at a time
Fields: All Free + Attachment, Date Calendar
Destinations: All Free + Custom Webhook
Multiple destinations simultaneously
Widgets
• Home Header
• Greeting
• Start Chat Button
• Availability Badge
• Recent Conversations
• Welcome Message
• Suggested Prompts
• Quick Links
• Forms
All Free +
• Woo: Recommended Products
• Woo: Abandoned Cart
• Featured Content
• Banner
WooCommerce Integration
AI shopping agent with product discovery, order management, refunds management, and shopping cart management.
Gutenberg Blocks
Input + Prompt, Prompt & Expanded Chatbot Blocks

When to Upgrade

Choose PRO if you need any of these—the table above covers the differences in full.

  • Live Agent — native inbox (PWA, mobile), notifications, macros, AI suggestions, agent transfer; handoff from chat
  • WooCommerce — AI shopping agent: product discovery, order management, refunds management, shopping cart management
  • White labeling — custom logos (header widget, avatar, launcher); SVG or image upload
  • Richer forms — attachments, date field, custom webhook, several destinations at once
  • Premium widgets — Woo recommended/abandoned cart, featured content, banner (placements: Widgets)
  • Gutenberg blocks — Input + Prompt, Prompt & Expanded Chatbot Blocks
  • WordPress knowledge — ACF, JetEngine, post meta on your WordPress content

Early Adopter Vouchers

Limited-time voucher tiers for the PRO upgrade (check the pricing page or ask in chat for current availability):

  • 35% off — first 200 adopters
  • 25% off — next 300 adopters
  • 20% off — following 500 adopters (1,000 total)

Claim a voucher during the promotion, then apply the code at PRO checkout. Your discount stays on renewals for annual plans; lifetime is a single discounted payment.